The process, in full

Here's exactly what working with me looks like.

No mystery, no "trust me." This page walks through onboarding step by step, what happens every month, and how the tricky parts of coffee shop money — tips, sales tax, margins, loans — get handled correctly.

From "yes" to clean books, in six steps.

Most owners finish their part in under 30 minutes total. If you get stuck anywhere, we do it together — on the phone or at your shop.

Step 1 · You · 2 minutes

Connect me to your QuickBooks

You add me as your accountant from inside QuickBooks Online — free, doesn't count against your user limit, removable by you at any time. I send exact click-by-click instructions. Don't have QuickBooks? Skip this — building your file is part of setup, and I handle it.

✓ Done when: you get my "I'm in" confirmation email.
Step 2 · You + me · 5 minutes

Confirm bank & card feeds

QuickBooks needs to see business transactions automatically — your business checking and every business credit card, including supplemental cards your manager carries. Prefer not to link an account? Monthly PDF statements work too.

✓ Done when: every business account shows in the feed (or we've agreed on statements).
Step 3 · Me

Receipt sharing, one home

A shared Google Drive folder or a photo emailed to me — whichever you'll actually do. Receipts end up attached to their transactions inside QuickBooks: permanently organized, audit-ready. The habit: within 3 business days, especially anything paid in cash.

✓ Done when: you've sent one test receipt.
Step 4 · You · 5 minutes

Business info intake

A short form: legal structure, accounts and cards, your POS and who set up its tax rates, loans, payroll, your tax preparer's contact. Partial answers are fine — we fill gaps at kickoff.

✓ Done when: the form's back to me.
Step 5 · Me · Week 1

Free review — I look before I quote

I spend the first week inside your existing books (or your statements and spreadsheets, if that's what exists): how things are categorized, whether months reconcile, duplicates, gaps. You do nothing for this step. If there's significant cleanup, it's quoted flat, in writing, before any work begins.

✓ Done when: you have my findings and a confirmed quote in your inbox.
Step 6 · Both · 30–45 minutes

Kickoff — decisions made once, correctly

At your shop or by phone. What shape your books are in, honestly. How money actually moves — sales, suppliers, cash, how you pay yourself. And the one-time decisions that are easiest made now: sales detail (one number vs. coffee/food/retail split — free from day one, a paid project later), how we'll measure your cost of goods, and a simple cash routine. You get a recap email of every decision — that becomes our shared reference.

✓ Done when: the recap email is sent. Then we're in monthly rhythm.

The monthly rhythm.

Same cadence, every month, no surprises. Your books close by the 5th — reconciled to the penny, explained in plain English.

All month

I categorize transactions as they land in the feeds and match your receipts as they come in. Anything I can't identify goes on one batched question list — never a guess, never twenty texts.

Days 1–2

I pull your POS monthly report — the source of truth for sales, refunds, tax collected, and tips — and confirm every bank and card feed is current.

Days 2–4

Reconciliation. Checking to the statement — difference $0.00. Each credit card to its statement. Cash on hand to the safe count you text me. A reconciliation that won't zero never gets forced; it gets found.

Day 4–5

Review before you ever see it. Margins in your normal band? Payroll proportionate? Merchant fees where they should be (~2.6–3% of card sales)? Anything wildly off from last month gets opened and explained.

By the 5th

Your report lands: P&L, balance sheet, and a 3–5 sentence plain-English note — what happened, what's coming (like a sales tax deadline), and anything that needs your eyes. Questions answered within 1 business day, all month.

The stuff I track that spreadsheets miss.

Coffee shop money has moving parts that generic bookkeeping mangles. These are handled correctly from day one:

Tips

Tips are never your revenue

Card tips are your employees' money passing through your account — so they're tracked as a liability in transit, not sales. Booked wrong (the most common DIY error), your revenue is overstated by roughly the tip rate and you pay tax on money that was never yours.

Read more →
Sales tax

Sales tax, tracked like a tank

Every sale adds to a Sales Tax Payable balance; every filing drains it. You always know exactly how much of the cash in your account is not yours to spend — and your monthly note flags the filing deadline before it hits, not after.

Read more →
Margins

Margins you can actually steer by

Your choice at kickoff: a zero-effort estimate method, or true margins from a quarterly 30-minute inventory count (small add-on). Either way you see your gross margin trend — and a slipping margin is how you catch supplier price creep, waste, or underpricing months before year-end.

Read more →
Loans

Loans & equipment financing, split right

Every loan payment is part principal, part interest — booking the whole payment as an expense (the classic mistake) distorts both your profit and what you owe. I track each loan's balance and split every payment per the amortization schedule, so your balance sheet matches the bank's.

Read more →
Cash

Cash that reconciles to reality

Register cash, the safe, cash paid to suppliers — tracked through a Cash on Hand account reconciled to a monthly count you text me. Drawer overs and shorts get their own line, so "a little short lately" becomes a number you can see, not a feeling.

Read more →
Gift cards

Gift cards & delivery apps, ungarbled

A gift card sold is a promise, not revenue — it becomes revenue when redeemed. Delivery app deposits get grossed up so you see full sales and the 15–30% commission you're really paying, instead of a net number that hides both.

Read more →
Payroll

Payroll matched, never doubled

Your payroll service posts wages, taxes, and withholdings; I match every bank withdrawal to those entries. Doubled-up payroll expense is the #1 error I find in DIY books — it makes your labor cost look scarier than it is.

Read more →
You & partners

Owner pay, kept clean

What you and any partner take out (or put in) is tracked per owner in equity — never buried in expenses. At year-end you see exactly what the business paid each of you — a number most owners have honestly never seen.

Read more →

"Fair warning — if I look at your books and find something a CPA needs to fix first, I'll tell you that instead of taking your money."

Your entire monthly to-do list.

Owner's Monthly Checklist
  • Send receipts within 3 days
  • Text me the monthly safe count
  • Answer my occasional "$84 at Costco?"

That's the whole list. Everything else on this page is my job.

Want your books to run like this?

The review is free, the quote is in writing before any work starts, and your part of onboarding takes about half an hour.

Email me — singhbookkeepingsvcs@gmail.com

Or call/text: (630) 812-8610